Andartos Ltd ("Andartos", "we", "us") is committed to protecting your privacy. This Policy explains how we handle information across our websites, applications, and services (the "Services"). It also includes terms specific to this website (the "Site").
We collect only what’s necessary. This may include information you provide (form submissions, support requests), minimal technical logs (IP address, user agent, timestamps), and communications you send us. We do not intentionally collect special category data.
We do not sell, rent, or share your personal data with third parties for their own purposes. We do not use third‑party advertising or social‑media tracking on the Site. We use IONOS as our hosting provider, acting as our data processor under contract and only on our instructions.
Essential cookies only. If non‑essential cookies are introduced, we will provide clear notice and obtain consent where required.
We retain data only as long as necessary for the purposes above and to meet legal obligations, then delete or anonymize it.
We implement reasonable technical and organizational measures to protect personal data. No system is perfectly secure; we regularly review safeguards.
If data is transferred outside the UK/EEA, we will protect it using appropriate safeguards consistent with UK GDPR.
You may request access, rectification, erasure, restriction, objection, and portability, and withdraw consent where applicable. Contact: hq@andartos.com. You can also complain to the ICO (ico.org.uk).
Our Services are not directed to children under 13. We do not knowingly collect data from children under 13.
We may update this Policy from time to time. We will update the effective date and, where appropriate, provide additional notice.